Digital Skills for life & work at Worlds End Estate

Ubuntu Pledge is currently delivering a 12-week digital empowerment programme at Worlds End Estate in partnership with Big Local, supported by funding from CLLL and NHS North West London.

Project Overview

Ubuntu Pledge is currently delivering a 12-week digital empowerment programme at Worlds End Estate in partnership with Big Local, supported by funding from CLLL and NHS North West London. The project is designed to help residents gain foundational digital skills for life and work, while also supporting health inclusion through NHS App training.

A key component of the programme is the extensive use of the Learn My Way platform, developed by the Good Things Foundation, to provide residents with structured and accessible online learning pathways that extend beyond the classroom.

What we did

Now in its 8th week, the programme has been met with strong engagement, with 10 residents attending regularly and showing marked progress. Ubuntu Pledge developed a blended training approach, combining hands-on group learning with guided self-paced lessons through Learn My Way.

Key areas of delivery include:

  • Foundational Digital Skills
  • Weekly sessions cover smartphone use, email, browsing the internet, navigating online forms, accessing public services, and job search basics.
  • NHS App Training
  • Residents receive practical guidance on downloading, registering, and navigating the NHS App, including booking appointments, managing prescriptions, and viewing health records securely.
  • Learn My Way IntegrationParticipants are registered and supported to use Learn My Way, a free, easy-to-use platform offering structured courses in:
    • Internet basics
    • Online safety
    • Communicating online
    • Managing money online
    • Finding a job online
    • This allows learners to continue building skills independently, reinforcing what’s taught in live sessions.
  • One-to-One Support & Community Engagement
  • The programme offers a safe and inclusive learning space, with additional one-on-one support tailored to individual progress. Sessions build gradually, ensuring learners gain confidence week by week.

Impact

✅ 6 residents consistently engaged, with increasing digital confidence
✅ Learners are actively using the NHS App and accessing essential health services
All participants registered on Learn My Way, continuing their learning beyond the classroom
✅ Residents report greater independence in managing day-to-day digital tasks
✅ Created a scalable model for estate-based digital inclusion initiatives

With four weeks remaining, Ubuntu Pledge will continue to guide learners through more advanced digital tasks, deepen engagement with the NHS App, and support independent learning through Learn My Way.

The success of this model has already sparked interest in further sessions focused on employment readiness, online safety, and ongoing digital confidence. Ubuntu Pledge is exploring continued partnerships with Big Local, the NHS, and the Good Things Foundation to scale and sustain this impact across other estates.