Westminster Libraries partnered with Ubuntu Pledge to offer a digital inclusion program, empowering underserved communities with essential digital skills, online safety and creative tools for long-term confidence.
"Bridging the Gap" was a two-year initiative led by Kulan Somali Organisation (KSO) and Eristars, supported by RBKC, to address the digital divide among Somali and Eritrean families in North Kensington. Ubuntu Pledge facilitated culturally tailored digital training, building parents' confidence and online engagement with their children.
This program was an 8-weeks training session designed to overcome challenges like limited digital experience, language barriers and trust issues. Held in familiar community spaces with bilingual support, these sessions successfully fostered digital skills and engagement.
Ubuntu Pledge facilitated a series of interactive, hands-on workshops at Queen’s Park Library, with a focus on making digital skills accessible, empowering, and relevant.
The training included:
A total of 21 students completed the course, and thanks to support from the Good Things Foundation, 12 participants were provided with laptops to help them continue their learning and practice at home.
Due to the overwhelmingly positive feedback, especially around the online safety content, Ubuntu Pledge was asked to rerun the online safety sessions, which led to the delivery of an additional two workshops specifically focused on cybersecurity, data privacy, and scam awareness.
✅ 21 residents completed the full digital skills programme
✅ 12 participants received laptops, provided by Good Things Foundation
✅ Increased digital confidence and independence across all learners
✅ Strong community engagement, with positive feedback on course content and facilitation
✅ Online safety training was the most popular module, leading to two additional commissioned workshops
✅ Strengthened partnership between Ubuntu Pledge and Westminster Libraries as a trusted local delivery model
Following the success of this programme, Ubuntu Pledge is continuing its collaboration with Westminster Libraries to explore long-term digital inclusion delivery across additional sites. There are also plans to develop a modular online safety course and integrate creative digital learning more deeply into future training sessions.
Wellbeing Through Art is a creative wellbeing programme that combines life coaching with artistic expression. Using the Wheel of Life, participants reflect on key life areas through hands-on, empowering activities that support healing, balance, and self-discovery.
Responding to high demand from Westminster's underserved communities, Ubuntu Pledge launched a two-week online accelerator program focused on essential to medium-level online safety, equipping participants with practical skills to navigate the digital world securely.
Building on the proven success of both the pilot and the staff training projects, NHS North West London commissioned Ubuntu Pledge for a second major rollout of NHS App training.
We're lucky to work and partners with some fabulous organisations. Everything from charities, Social Enterprises and SME's to large organisations like the NHS, Local Councils and more.
